Privacy & Refunds Policy for Purchases
WHAT INFORMATION WILL WE COLLECT?
The key reason we collect information about you is to improve and tailor T4C Group LTD to your likes and dislikes. We will collect certain information about you when you either register as a visitor or as a training provider (name, address, telephone number, e-mail address). We do not process any sensitive data about you or share it with any 3rd parties; aside from new training provider data whereby it may become necessary to share your details with other wholly owned websites of T4C Group LTD.
We do not store our customers’ financial details.
WHAT WILL WE DO WITH YOUR INFORMATION?
T4C Group LTD will use the information you share with us to administer your T4C Group LTD account and issue you with a personalised security password.
This ensures that only you can use your T4C Group LTD account. We may also compile statistical databases to help run the T4C Group LTD site.
T4C Group LTD will NOT share your personal information with any 3rd parties and will never sell, rent, exchange or release any personal information to any third party without your consent.
T4C Group LTD is committed to the security of all data we collect. To this end, we will issue you with a personalised password to secure your data. It is your responsibility to keep this password secret. We also use industry standard procedures to protect your data, including anti-robot and anti-spamming technology. It should be noted that although we have such security measures in place we cannot guarantee the loss, misuse or alteration of personal data.
T4C Group LTD contains links to many other Websites. T4C Group LTD declaims responsibility for the privacy practices or the content of other linked Websites provided through or on this T4C Group LTD Internet site. The privacy practices and content of any third-party materials should be determined individually.
CHANGES TO THE POLICY
By using T4C Group LTD and/or by completing the training provider and/or application form, you hereby consent to T4C Group LTD using and sharing the information in the manner referred to above. If you consent now but later change your mind, you may at any time withdraw your consent by notifying us at firstname.lastname@example.org . If you withdraw your consent, T4C Group LTD will close your account and stop using your information immediately.
REFUNDS FOR COURSES AND NVQS
Cancellation Policy – Courses
If you wish to cancel a course booking, you must notify us in writing. Course cancellations are subject to fees in accordance with the following table of charges:
No. of Days Before Course Start Date Course Cancellations
- More than 21 working days
25% of course fees
- Between 11 and 20 working days
50% of course fees
- 10 or fewer working days
Full course fees
For refunds outside of this time frame please email email@example.com or call 01992 767 236
Cancellation Policy – NVQs
There are no refunds available on NVQs once the transaction has been made.